Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

At RitoGuntem, we use cookies to enhance your browsing experience, analyze website traffic, and personalize content to better serve our visitors interested in public speaking courses.

2. How We Use Cookies

We use cookies for several purposes:

• Essential Functionality: To ensure our website works properly
• Analytics: To understand how visitors interact with our website
• Personalization: To remember your preferences and customize your experience
• Marketing: To deliver relevant advertisements and measure their effectiveness

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They enable core functionality such as:

• Security and network management
• Accessibility support
• Basic website functionality
• Loading balancing

Legal Basis: Legitimate interest (essential for website operation)

Retention Period: Session or up to 1 year

3.2 Analytics Cookies

These cookies help us understand how visitors use our website by collecting information about:

• Pages visited and time spent on each page
• How visitors navigate through the site
• Error messages encountered
• Website performance metrics

Examples: Google Analytics, internal analytics tools

Legal Basis: Consent

Retention Period: Up to 2 years

3.3 Functional Cookies

These cookies enhance website functionality and personalization:

• Remembering your preferences and settings
• Language selection
• Font size and display preferences
• Login status (where applicable)

Legal Basis: Consent

Retention Period: Up to 1 year

3.4 Marketing Cookies

These cookies are used to deliver personalized advertisements:

• Tracking visits across websites
• Building a profile of your interests
• Showing relevant advertisements on other sites
• Measuring advertising campaign effectiveness

Examples: Facebook Pixel, Google Ads, LinkedIn Insight Tag

Legal Basis: Consent

Retention Period: Up to 2 years

4. Third-Party Cookies

We may use third-party services that set cookies on our behalf:

4.1 Google Services

• Google Analytics: Website traffic analysis
• Google Ads: Advertisement delivery and tracking
• Google Fonts: Web font delivery

4.2 Social Media

• Facebook: Social media integration and advertising
• LinkedIn: Professional networking and B2B advertising
• Twitter: Social media integration

4.3 Other Services

• Email Marketing Platforms: Newsletter and email campaign tracking
• Customer Support: Live chat and support ticket systems

5. Managing Your Cookie Preferences

5.1 Cookie Consent Manager

When you first visit our website, you'll see a cookie consent banner allowing you to:

• Accept all cookies
• Accept only necessary cookies
• Customize your preferences

You can change your preferences at any time by clicking the cookie settings link in our website footer.

5.2 Browser Settings

You can also control cookies through your browser settings:

• Chrome: Settings > Advanced > Privacy and security > Site Settings > Cookies
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Site permissions > Cookies and site data

5.3 Opt-Out Links

For specific services, you can opt out directly:

• Google Analytics: Google Analytics Opt-out
• Facebook: Facebook Ad Preferences
• LinkedIn: LinkedIn Ad Preferences

6. Impact of Disabling Cookies

Disabling certain types of cookies may affect your website experience:

6.1 Necessary Cookies

Disabling these may cause:

• Website features to not work properly
• Security vulnerabilities
• Inability to access certain areas of the site

6.2 Analytics Cookies

Disabling these means:

• We cannot improve our website based on usage data
• Less personalized experience
• No impact on website functionality

6.3 Marketing Cookies

Disabling these results in:

• Less relevant advertisements
• More generic marketing content
• Repeated advertisements you may have already seen

7. Cookie Retention and Deletion

Different cookies have different lifespans:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain until their expiry date or you delete them
• Third-Party Cookies: Managed by their respective providers

You can delete cookies at any time through your browser settings. This will remove all stored preferences and may require you to re-enter information on future visits.

8. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in:

• Our use of cookies
• Legal requirements
• Technology developments
• Business practices

When we make material changes, we will:

• Update the "Last updated" date
• Notify you through our website
• Request new consent where required

9. Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

10. Your Rights

Under Australian privacy laws and international regulations, you have rights regarding cookies and personal data:

• Right to be informed: About how cookies are used (this policy)
• Right of access: To know what data we have collected
• Right to rectification: To correct inaccurate data
• Right to erasure: To request deletion of your data
• Right to object: To object to certain types of processing
• Right to withdraw consent: To change your cookie preferences

To exercise these rights, please contact us using the information provided above.

11. Technical Information

For technical users, here are additional details about our cookie implementation:

Cookie Attributes

• Secure: Cookies transmitted over HTTPS only
• HttpOnly: Prevents client-side script access to sensitive cookies
• SameSite: Controls cross-site request behavior
• Domain: Specifies which domains can access the cookie
• Path: Defines URL paths where cookies are sent

Cookie Names and Purposes

Common cookie names you might see from our site:

• _ga, _gid - Google Analytics tracking
• cookie_consent - Stores your cookie preferences
• session_id - Maintains your session state
• preferences - Stores your website preferences